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Privacy Policy

Last Updated: October 18, 2026 • Published by Lumewise Technology

At Billwise (operated by Lumewise Technology), we take data privacy and commercial confidentiality very seriously. This Privacy Policy describes how we collect, handle, protect, and process data when you use the Billwise POS Windows Desktop Application, Android Mobile App, Web POS Cloud platform (app.bill.show), and official website (bill.show).

1. Information We Collect

When operating Billwise POS, the software processes certain transactional and operational data necessary to perform billing and business analytics:

  • Account Information: Business name, owner name, email address, phone number, and physical store addresses.
  • Point-of-Sale Data: Item menus, pricing, categories, recipe ingredients, tax identifiers (GST/VAT numbers), sales orders, KOT logs, discounts, and cashier shift reports.
  • Hardware Telemetry: Connection status of thermal receipt printers, ESC/POS hardware interfaces, barcode scanners, and weighing scale communication status to assist in customer support troubleshooting.
  • Customer CRM Data (Merchant-Controlled): If you choose to store customer names, phone numbers for WhatsApp digital receipts, and loyalty points, this data is owned solely by you as the merchant.

2. Offline-First Data Architecture & Security

Billwise POS is engineered with an offline-first foundation. All your orders, recipes, inventory records, and sales transactions are saved locally on your device storage in an encrypted database. Cloud synchronization occurs via secure TLS 1.3 encrypted sockets. We do not sell, rent, or monetize your store's sales records or customer contact data to third parties under any circumstances.

3. Payment & Credit Card Information

Billwise POS does not store or process raw unencrypted credit card numbers, CVVs, or cardholder magnetic stripe data on our servers. Integrated card terminals and third-party payment gateways comply with PCI-DSS Tier 1 standards directly.

4. Data Ownership & Export

You retain full ownership of your business data. At any time, merchants can export their entire transaction history, customer lists, inventory balances, and sales summaries into standard Excel (.xlsx) or CSV formats through the Billwise dashboard.

5. Updates To This Policy

We may update this policy periodically to reflect software improvements, regulatory changes, or new platform features. Any modifications will be posted to this page with an updated revision date.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise data rights, please contact our privacy compliance team:

Billwise POS
Email: contact@bill.show
Phone: +91 8122753377
Address: 1st floor, 62, Sengunthapram Main Rd, Sengunthapuram, Karur, Tamil Nadu 639002.
Website: https://bill.show

© 2026 Lumewise Technology. All rights reserved.
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